We’re Here to Help

Thank you for your interest in OilDiffuserExpert.com! Whether you have questions about essential oils, need help selecting the right diffuser, want assistance with an order, or simply want to share your experience with our products, we’re here to help. Our team of aromatherapy enthusiasts is committed to providing you with exceptional service and expert guidance through email correspondence.

Contact Information

Email:

Hours of Operation: Monday – Friday: 9:00 AM – 6:00 PM Eastern Time Saturday: 10:00 AM – 4:00 PM Eastern Time Sunday: Closed

Mailing Address: OilDiffuserExpert.com 123 Aromatherapy Way Wellness City, ST 12345 United States

Email Response Time

We strive to respond to all email inquiries within 24-48 business hours. To help us assist you more efficiently, please include the following information in your email:

  • Your full name
  • Order number (if applicable)
  • Detailed description of your question or concern
  • Any relevant photos or attachments (for product issues)

Frequently Asked Questions

Before reaching out, you might find an immediate answer to your question in our FAQ section:

What is your shipping policy? We offer free standard shipping on all orders over $50 within the continental United States. Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for an additional fee.

How do I return a product? If you’re not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Items must be unused, in their original packaging, and include all accessories. To initiate a return, please email support@oildiffuserexpert.com with your order number and return reason.

Can I track my order? Yes! Once your order ships, you’ll receive a confirmation email with tracking information. You can also track your order by logging into your account and viewing your order history.

Do you offer international shipping? Currently, we ship to the United States and Canada. For international shipping inquiries, please contact support@oildiffuserexpert.com.

How can I care for my diffuser? For optimal performance, we recommend cleaning your diffuser after every 5-6 uses or when changing essential oils. Please refer to the specific care instructions included with your diffuser model or visit our Diffuser Care Guide for detailed information.

For more information, please visit our comprehensive FAQ Page.

Our Commitment

We value your feedback and questions as they help us improve our products and services. At OilDiffuserExpert.com, we are passionate about aromatherapy and dedicated to helping you find the perfect essential oil diffuser solutions for your needs.

Thank you for choosing OilDiffuserExpert.com for your aromatherapy journey. We look forward to hearing from you and helping you enhance your wellness experience with essential oils and diffusers.